1. Agreement to Terms

By accessing and using the services provided by RankCrest Media ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

RankCrest Media provides search engine optimization (SEO) services, content writing services, local SEO services, AI overview optimization, and related digital marketing services ("Services"). The specific scope of services will be outlined in individual service agreements or proposals.

2.1 Service Delivery

• Services are delivered on a month-to-month basis unless otherwise specified in writing
• We reserve the right to modify service offerings at any time
• Timelines and deliverables are estimates and not guarantees
• Results may vary based on industry, competition, and other factors outside our control

3. Payment Terms

3.1 Fees and Billing

• All fees are stated in U.S. Dollars (USD)
• Payment is due upon receipt of invoice unless other arrangements have been made
• Monthly services are billed in advance on the 1st of each month
• Late payments may incur a fee of 1.5% per month or the maximum allowed by law

3.2 Payment Methods

We accept major credit cards, ACH transfers, and wire transfers. Payment processing is handled through secure third-party payment processors.

3.3 Refund Policy

• Full refund available within 30 days of initial service purchase if unsatisfied
• After 30 days, refunds are prorated based on work completed
• Setup fees and one-time project fees are non-refundable after work has commenced
• Refund requests must be submitted in writing to info@rankcrestmedia.com

4. Client Responsibilities

You agree to:

• Provide accurate and complete information about your business
• Grant necessary access to website, analytics, and other required platforms
• Respond to requests for information in a timely manner
• Review and approve deliverables within specified timeframes
• Maintain ownership and good standing of your domain and hosting
• Comply with all applicable laws and regulations

5. Results and Guarantees

No Guaranteed Rankings: While we use industry best practices and proven strategies, we cannot and do not guarantee specific search engine rankings. Search engine algorithms are constantly changing and outside our control.

5.1 90-Day Results Guarantee

If you do not see measurable improvement in organic traffic and keyword rankings within 90 days, we will continue working at no additional cost until improvements are achieved. This guarantee requires:

• Active engagement and timely provision of requested information
• No major changes to website or business operations without consultation
• Compliance with our recommendations and best practices

6. Term and Termination

6.1 Service Term

Services continue on a month-to-month basis unless terminated by either party with 30 days' written notice.

6.2 Termination Rights

Either party may terminate services for any reason with 30 days' written notice. We may terminate immediately if:

• Payment is more than 15 days overdue
• Client violates these terms
• Client engages in unethical or illegal practices
• Client's industry or business practices conflict with our values

6.3 Effect of Termination

• Client remains responsible for payment of all services rendered up to termination date
• We will provide final reports and transfer ownership of deliverables created
• Access to client portals and dashboards will be revoked
• No refunds for partial months of service

7. Intellectual Property

7.1 Ownership of Deliverables

Upon full payment, you own all content, reports, and deliverables we create specifically for you (blog posts, website copy, graphics). We retain ownership of:

• Proprietary processes, methodologies, and tools
• Templates and frameworks
• Pre-existing materials and resources

7.2 Portfolio Use

We reserve the right to use your company name, logo, and general project details in our portfolio and case studies, and marketing materials unless you request otherwise in writing.

8. Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties without consent. Confidential information includes:

• Business strategies and plans
• Financial information
• Customer data and analytics
• Proprietary processes and trade secrets

9. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the amount paid for services in the 12 months prior to the claim
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for losses due to search engine algorithm changes
• We are not liable for technical issues with third-party platforms

10. Indemnification

You agree to indemnify and hold harmless RankCrest Media from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these terms
• Your violation of any laws or third-party rights
• Content you provide to us

11. Third-Party Services

We may use third-party tools and platforms (Google Analytics, SEMrush, Ahrefs, etc.) to deliver services. You are responsible for complying with their terms of service. We are not liable for changes, outages, or issues with third-party platforms.

12. Compliance with Laws

Both parties agree to comply with all applicable federal, state, and local laws, including but not limited to:

• FTC guidelines on advertising and endorsements
• CAN-SPAM Act for email marketing
• GDPR and privacy regulations
• Accessibility requirements (ADA, WCAG)

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website with an updated "Last Modified" date. Continued use of services after changes constitutes acceptance of new terms.

14. Dispute Resolution

14.1 Governing Law

These terms are governed by the laws of the United States and the state where RankCrest Media is registered, without regard to conflict of law principles.

14.2 Arbitration

Any disputes shall first be attempted to resolve through good-faith negotiation. If unsuccessful, disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.

15. Miscellaneous

• Entire Agreement: These terms constitute the entire agreement between parties
• Severability: If any provision is found invalid, the remaining terms continue in effect
• Waiver: Failure to enforce any right does not waive that right
• Assignment: You may not assign these terms without our written consent
• Force Majeure: Neither party is liable for delays due to circumstances beyond reasonable control

16. Contact Information

Questions about these Terms and Conditions should be directed to:

RankCrest Media
Email: info@rankcrestmedia.com
Phone: (309) 8855-314
Website: rankcrestmedia.com

Last Updated: March 17, 2026